LIST OF THIRD PARTY PROVIDERS
Lyle & Scott Ltd (“lyleandscott.com”) uses other third parties to process your personal data and these change from time to time. Please review this list regularly to ensure that you are informed.
The name of the third party providers, the description of their services and the purpose of their processing is set out below.
| Purpose/Activity | Description | Third Parties |
|---|---|---|
| Gift voucher providers | If you place an order, to process your order when you purchase a gift voucher from us. | RewardsBag, Delight Checkout, UpOrder, RetentionX |
| Cloud platform providers | We use cloud computing platforms that securely store and process all of our data, including user details. | Amazon Web Services, Google Cloud Platform |
| Messaging services | In order to send users tailored and timely marketing content, service messages and transactional notifications, we share your details with our marketing messaging service providers. | Klaviyo, Loyaly Lion, Gorgias, Aftership, Google Cloud Platform |
| Social media platforms | We may make your name and email address available to companies in order to advertise and market our services to users through other platforms on the internet. | Facebook, Instagram, Pinterest, TikTok, YouTube |
| Analytics tools | We use analytics tools to track the way that users interact with our website & apps. | Google Analytics, Lighthouse, One Trust, HotJar, Looker Studio, Algolia, Signifyd |
| Marketing profiling tools | We use profiling tools to understand how users engage with our website and show users content we think will be most relevant to them, based on our understanding of user interests and preferences. | Klaviyo, Klarna, ClearPay, Unidays, Youth Discount, The Purpl Discount, Honey by PayPal, AWIN, CJ Network Integration, Blue Light Card, EDiU Student Discount, Totum |
| Payment providers | In order to facilitate any payments made on our site, we facilitate the sharing of users’ financial data with our payment providers. | Shopify Payments, PayPal, Apple Pay, Klarna, Clearpay, Revolut, Google Pay, Amazon Payments, Shop Pay |
| Delivery providers | In order to package and mail your orders to users, information will be shared with our seller’s delivery providers, for example Royal Mail. | Various, powered by Aftership |
| Digital advertising and insights providers | Marketing and insights tools allow us to understand our users better so that we may provide users with the best possible website, products and customer service experience. We share behavioural data about our users to facilitate this process. | Google Adwords, Facebook Ads |
| Customer service platforms & providers | When you interact with our customer service team, your details are shared with our customer service platform provider. | Gorgias |
| Feedback, insights and user research | When a customer makes a purchase, we engage a third party to send out feedback forms on our behalf. You can take part in research so that we can learn about sellers and customers in order to provide services, tools and marketing that improve your experience. | Aftership, TrustPilot, Gorgias |